The Lycoris Labs Inc ("we", "our", or "us") respects privacy. This page explains the information we may collect, how we use it, and how to contact us about it.
1. Information we collect
We may collect information you provide directly, including name, email address, contact details, account information, food preferences, order-related content, and messages you send to us.
We may also collect usage and technical data such as pages visited, device type, browser, operating system, IP address, referring URLs, and diagnostic information.
2. How we use information
We use information to provide and improve Eatly, operate the website, respond to messages, maintain security, understand product usage, support ordering workflows, and comply with legal obligations.
Where possible, product improvement and AI-related analysis uses aggregated or anonymized information.
3. Storage and security
We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or alteration. No internet service can guarantee absolute security.
Information may be processed in the United Arab Emirates and in other jurisdictions where our service providers operate.
4. Service providers
We may work with providers for hosting, analytics, communications, payments, customer support, and product infrastructure. They may process information only for the services they provide to us.
5. Cookies
We may use cookies or similar technologies for essential site functions, preferences, security, and analytics. You can control cookies through your browser settings.
6. Your rights
Depending on your location, you may request access, correction, deletion, restriction, portability, or objection to certain processing. Contact us at info@thelycoris.com.
7. Children
Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16.
8. Changes
We may update this policy as our products, legal obligations, or practices change. The latest version will be posted on this page.
9. Contact
The Lycoris Labs Inc, Dubai, United Arab Emirates. Email: info@thelycoris.com.