Effective Date: April 23, 2026
The Lycoris Labs Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Eatly and our website at thelycoris.com. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information: Name, email address, phone number, professional title, and other identifying information you voluntarily provide when creating an account, subscribing to a service, or contacting us.
Usage Data: Information about how you interact with Eatly and our website, including pages visited, features used, time spent on pages, click patterns, device type, browser type, operating system, IP address, and referring URLs.
Content Data: Any content you submit, upload, or generate through Eatly, including food preferences, order-related content, profile information, and other user-generated content.
Device and Technical Data: Hardware model, operating system version, unique device identifiers, network information, and diagnostic data collected automatically when you access our services.
Communication Data: Records of correspondence when you contact us via email, contact forms, or other channels, including the content of your messages and any attachments.
2. How We Use Information
We use the information we collect for the following purposes:
To provide, maintain, and improve Eatly and our services, including personalizing your experience and delivering features relevant to your needs.
To process transactions and send you related information, including purchase confirmations, invoices, and service updates.
To communicate with you about Eatly, services, promotions, and events offered by The Lycoris Labs Inc, and to provide customer support and respond to your inquiries.
To monitor and analyze trends, usage patterns, and activities in connection with our services to improve functionality and user experience.
To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities, and to protect the rights and safety of our users and third parties.
To train and improve our AI models and algorithms, using aggregated and anonymized data where possible, in order to enhance the quality and accuracy of Eatly.
To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Data Storage & Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security audits, and secure development practices.
Your data may be stored on servers located in the United Arab Emirates and other jurisdictions where our service providers operate. We ensure that any cross-border data transfers comply with applicable data protection laws and are subject to appropriate safeguards.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents.
4. Third-Party Services
We may share your information with third-party service providers who assist us in operating Eatly, conducting our business, or serving our users, including cloud hosting providers, analytics services, payment processors, and customer support tools. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
We may also disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Our services may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party services you access.
5. Cookies
We use cookies and similar tracking technologies to collect and store information about your interactions with our services. Cookies are small data files stored on your device that help us improve our services, remember your preferences, and understand how you use Eatly.
Essential Cookies: Required for the basic functionality of our services, such as maintaining your session and enabling security features. These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our services by collecting and reporting information anonymously. This data helps us improve Eatly and the user experience.
Preference Cookies: Allow our services to remember choices you make, such as language or region, to provide a more personalized experience.
You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our services.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Right of Access: You may request a copy of the personal information we hold about you.
Right to Rectification: You may request that we correct any inaccurate or incomplete personal information.
Right to Erasure: You may request that we delete your personal information, subject to certain legal exceptions.
Right to Restrict Processing: You may request that we limit the processing of your personal information under certain circumstances.
Right to Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.
Right to Object: You may object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
To exercise any of these rights, please contact us at info@thelycoris.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
7. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information promptly. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@thelycoris.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on this page and updating the "Effective Date" at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
The Lycoris Labs Inc
Dubai, United Arab Emirates
Email: info@thelycoris.com
LinkedIn: linkedin.com/company/the-lycoris-labs